Paper Info
Title
The Role Of Supply Chain Features In The Effectiveness Of Sustainability Practices In The Service Supply Chain: Application Of Fuzzy Rule-Based System
Abstract
This study analyzes the affecting variables on the relation of sustainability practice-performance in the service supply chain. The identified factors (supply chain features) are classified in a hierarchical structure of Fuzzy Analytic Hierarchy Process (FAHP): Macro Environment Features, Service Provider Features, Supplier Features, Employee Features, and Customer Features. Then, the FAHP is applied to identify the importance of each factor in the hospital supply chain, as an example of the service sector. To extract and predict the factors' interactions, the knowledge base of the fuzzy if-then rules is constructed. The developed Fuzzy Inference System (FIS) gives insights on the supply chain features with significant impact on the effectiveness of sustainability initiatives. So, by predicting and strategically managing the affecting factors, service supply chain managers can have more effective and sustainable performance. The fuzzy surfaces indicate that the features of the macro environment, especially the government regulations, are crucial factors influencing the movement toward sustainability.
Year
DOI
Venue
2019
10.1142/S0219622019500111
INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY & DECISION MAKING
Keywords
Field
DocType
Service supply chain, sustainability, Fuzzy inference system (FIS), Fuzzy surfaces, Fuzzy analytic hierarchy process (FAHP), Supply chain features
Data mining,Fuzzy logic,Service provider,Supply chain,Tertiary sector of the economy,Knowledge base,Macro,Mathematics,Sustainability,Government,Process management
Journal
Volume
Issue
ISSN
18
3
0219-6220
Citations 
PageRank 
References 
1
0.35
23
Authors
3
Name
Order
Citations
PageRank
Fahimeh Aliakbari Nouri140.73
Mohsen Shafiei Nikabadi274.58
Laya Olfat3342.25