Name
Title | ||
|---|---|---|
A cognitive analytics management framework for the transformation of electronic government services from users’ perspective to create sustainable shared values |
Abstract | ||
|---|---|---|
•A methodology framework to improve e-services and increase adoption is validated.•Cognitive analytics management for creating shared value in government is proposed.•Input-efficiency and output-effectiveness indices for satisfaction are developed.•Significant savings in billions of dollars among other benefits are estimated. |
Year | DOI | Venue |
|---|---|---|
2019 | 10.1016/j.ejor.2019.02.018 | European Journal of Operational Research |
Keywords | Field | DocType |
Analytics,Behavioral OR,Data Envelopment Analysis,Multiple criteria analysis, OR in government | Decision tree,Turkish,Knowledge management,Senior management,Creating shared value,Data envelopment analysis,Analytics,Operations management,Mathematics,Government,The Internet | Journal |
Volume | Issue | ISSN |
278 | 2 | 0377-2217 |
Citations | PageRank | References |
0 | 0.34 | 38 |
Authors | ||
6 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Ibrahim H. Osman | 1 | 815 | 94.23 |
| Abdel Latef Anouze | 2 | 74 | 5.14 |
| Zahir Irani | 3 | 1854 | 122.03 |
| Habin Lee | 4 | 166 | 29.28 |
| Tunç D. Medeni | 5 | 30 | 3.10 |
| Vishanth Weerakkody | 6 | 897 | 63.81 |