Paper Info
Title
Subjective perception patterns of online reviews: A comparison of utilitarian and hedonic values
Abstract
•This study aims to identify the differences in the patterns of the perceptions toward the utilitarian and hedonic values of online reviews.•This study develops a conceptual model that comprises three factors related to online reviews.•2,616 cases collected from Yelp.com were analyzed by using the fsQCA approach.•The four patterns of perceptions toward the utilitarian value of online reviews were derived by applying Hermann's brain dominance model.•The three patterns of perceptions toward the hedonic value of online reviews were extracted.
Year
DOI
Venue
2019
10.1016/j.ipm.2019.03.011
Information Processing & Management
Keywords
Field
DocType
Online reviews,Fuzzy-set qualitative comparative analysis (fsQCA),Utilitarian value,Hedonic value
Information retrieval,Conceptual model,Computer science,Viewpoints,Tourism,Qualitative comparative analysis,Perception,Applied psychology
Journal
Volume
Issue
ISSN
56
4
0306-4573
Citations 
PageRank 
References 
0
0.34
0
Authors
4
Name
Order
Citations
PageRank
Juyeon Ham152.78
Kyungmin Lee223.09
Taekyung Kim361.80
Chulmo Koo429132.67