Title
Mirroring to Build Trust in Digital Assistants.
Abstract
We describe experiments towards building a conversational digital assistant that considers the preferred conversational style of the user. In particular, these experiments are designed to measure whether users prefer and trust an assistant whose conversational style matches their own. To this end we conducted a user study where subjects interacted with a digital assistant that responded in a way that either matched their conversational style, or did not. Using self-reported personality attributes and subjectsu0027 feedback on the interactions, we built models that can reliably predict a useru0027s preferred conversational style.
Year
DOI
Venue
2019
10.21437/interspeech.2019-1829
Conference of the International Speech Communication Association
DocType
Volume
Citations 
Journal
abs/1904.01664
0
PageRank 
References 
Authors
0.34
0
7
Name
Order
Citations
PageRank
Katherine Metcalf102.03
Barry-John Theobald233225.39
Garrett Weinberg300.68
Robert Lee401.69
Ing-Marie Jonsson514618.06
Russ Webb601.69
Nicholas Apostoloff700.68