Paper Info
Title
Course Experience Evaluation using Importance-Performance Analysis
Abstract
Measures of students’ satisfaction are often used for the evaluation of course quality in tertiary education, aiming to improve students achievement and reduce dropout phenomena. In general, students’ satisfaction rates are proportionally related to course quality and students’ achievement. Satisfaction evaluation methods were traditionally used in marketing for the evaluation of services or products. The analysis of the influential factors offers practitioners the means to identify problems, as well as, the chance to prioritize the appropriate measures for improvement, based on expected performance and anticipated cost. Teaching instructors, on the other hand, can differentiate their teaching according to students’ perceptions. In the present work, an adapted version of the Course Experience Questionnaire was used to measure students’ satisfaction. The 36-item scale, widely used in tertiary education for course assessment, examines a variety of factors along with total satisfaction. Utilizing importance-performance analysis the strengths and the weaknesses of the course were highlighted. The methodology proposed, offers educators a tool to identify the critical factors that affect students’ satisfaction, and prioritize necessary interventions for the improvement of course performance.
Year
DOI
Venue
2019
10.1109/EDUCON.2019.8725275
2019 IEEE Global Engineering Education Conference (EDUCON)
Keywords
Field
DocType
Tools,Computer science,Instruments,Engineering education,Conferences,Appraisal
Critical factors,Medical education,Psychological intervention,Knowledge management,Engineering,Perception,Higher education
Conference
ISSN
ISBN
Citations 
2165-9567
978-1-5386-9506-7
0
PageRank 
References 
Authors
0.34
0
2
Name
Order
Citations
PageRank
Ioannis Sitaridis101.01
Fotis Kitsios2238.71