Title
Factors affecting post-implementation success of enterprise resource planning systems: a perspective of business process performance
Abstract
The study investigates critical factors which are important to evaluate enterprise resource planning (ERP) in the post-implementation stage. A conceptual framework is proposed with a set of relevant hypotheses and a structural equation modeling is used to analyze the survey data using Smart-PLS package program. The results illustrate that post-implementation success factors are significant for assessing an overall impact of ERP post-implementation. Likewise, the possibility of business process performance is higher in a condition of when the systems are employed in a coordinated way. The findings may assist ERP professionals and developers in other countries for ERP implementation in future.
Year
DOI
Venue
2019
10.1080/17517575.2019.1612099
ENTERPRISE INFORMATION SYSTEMS
Keywords
Field
DocType
Enterprise resource planning (ERP) systems,post-implementation success,continuous system development (CSD),decision support unit (DSU),business process performance (BPP)
Critical factors,Enterprise resource planning,Systems engineering,Business process,Computer science,Conceptual framework,Process management
Journal
Volume
Issue
ISSN
13.0
9
1751-7575
Citations 
PageRank 
References 
0
0.34
0
Authors
4
Name
Order
Citations
PageRank
Najmul Hasan100.34
Shah Jahan Miah24813.24
Yukun Bao334229.68
Md. Rakibul Hoque4379.44