Paper Info
Title
Inter-organizational Integration in the AEC/FM Industry - Exploring the "Addressed" and "Unaddressed" Information Exchange Needs Between Stakeholders.
Abstract
This paper explores how the needs to exchange information across organizational boundaries in the Architecture, Engineering and Construction, and Facilities Management industry in Finland have been satisfied by means of stakeholder integration at the technical, business and socio-organizational levels. We interviewed practitioners about their motivations and goals for interorganizational integration and observed different discourses. The information exchange needs in the context of individual building projects were often described as "addressed". These needs focused mainly on managing complex stakeholder relations or handling the variable conditions with other building projects. In the scope of the whole built environment lifecycle, the needs were rather portrayed as ongoing problems still "unaddressed". Existing information sources remained inadequate when the benefits of inter-organizational integration had not yet been clarified. The process workflow discontinuities demanded better understanding of the value of information beyond design as well as better coordination. The uncertainty of how much data to collect and for what purposes can be mitigated by defining "useful minimum" information exchange between stakeholders.
Year
DOI
Venue
2019
10.1007/978-3-030-21290-2_5
ADVANCED INFORMATION SYSTEMS ENGINEERING (CAISE 2019)
Keywords
Field
DocType
Inter-organizational integration,Information exchange,Built environment,Building Lifecycle Management,Information systems,AEC/FM
Information system,Built environment,Architecture,Stakeholder,Systems engineering,Computer science,Facility management,Information exchange,Value of information,Workflow,Process management
Conference
Volume
ISSN
Citations 
11483
0302-9743
0
PageRank 
References 
Authors
0.34
0
2
Name
Order
Citations
PageRank
José Carlos Camposano100.34
Kari Smolander279689.63