Name
Title | ||
|---|---|---|
Re-Embodiment and Co-Embodiment: Exploration of social presence for robots and conversational agents |
Abstract | ||
|---|---|---|
Interactions with multiple conversational agents and social robots are becoming increasingly common. This raises new design challenges: Should agents and robots be modeled after humans, presenting their entity (i.e., social presence) as bound to a single body, or should they take advantage of non-human capabilities, such as moving their social presence from body to body across service touchpoints and contexts? We conducted a User Enactments study in which participants interacted with agents that had one social presence per body, that could re-embody (move their social presence from body to body), and that could co-embody (move their social presence into a body that already contains another). Reactions showed that participants felt comfortable with re-embodying agents, who created more seamless and efficient experiences. Yet situations that required expertise or concentration raised concerns about non-human behaviors. We report on our insights regarding collaboration and coordination with several agents in multi-step interactions.
|
Year | DOI | Venue |
|---|---|---|
2019 | 10.1145/3322276.3322340 | Proceedings of the 2019 on Designing Interactive Systems Conference |
Keywords | Field | DocType |
co-embodiment, conversational agents, embodied agents, interaction design, re-embodiment, social robots, user enactments | Social robot,Interaction design,Human–computer interaction,Engineering,Robot | Conference |
ISBN | Citations | PageRank |
978-1-4503-5850-7 | 3 | 0.40 |
References | Authors | |
0 | 6 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Michal Luria | 1 | 58 | 8.60 |
| Samantha Reig | 2 | 8 | 2.82 |
| Xiang Zhi Tan | 3 | 61 | 6.92 |
| Aaron Steinfeld | 4 | 486 | 46.01 |
| Jodi Forlizzi | 5 | 5042 | 382.63 |
| John Zimmerman | 6 | 2474 | 166.25 |