Name
Abstract | ||
|---|---|---|
This paper investigates whether voice assistants can play a useful role in the specialized work-life of the knowledge worker (in a biology lab). It is motivated both by promising advances in voice-input technology, and a long-standing vision in the community to augment scientific processes with voice-based agents. Through a reflection on our design process and a limited but fully functional prototype, Vitro, we find that scientists wanted a voice-enabled device that acted not a lab assistant, but lab equipment. Second, we discovered that such a device would need to be deeply embedded in the physical and social space in which it served scientists. Finally, we discovered that scientists preferred a device that supported their practice of "careful deviation" from protocols in their lab work. Through this research, we contribute implications for the design of voice-enabled systems in workplace settings.
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Year | DOI | Venue |
|---|---|---|
2019 | 10.1145/3322276.3322298 | Proceedings of the 2019 on Designing Interactive Systems Conference |
Keywords | Field | DocType |
augmented scientific workplace, conversational agent, design research, voice assistant | Knowledge worker,Voice assistant,Social space,Design research,Human–computer interaction,Dialog system,Engineering,Design process,Multimedia | Conference |
ISBN | Citations | PageRank |
978-1-4503-5850-7 | 1 | 0.35 |
References | Authors | |
0 | 4 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Julia Cambre | 1 | 47 | 4.91 |
| Ying Liu | 2 | 1 | 0.35 |
| Rebecca E. Taylor | 3 | 1 | 0.35 |
| Chinmay Eishan Kulkarni | 4 | 383 | 30.71 |