Title
Try-Before-You-Buy: Online retailing strategy with customer self-mending.
Abstract
•We study Try-Before-You-Buy (TBYB) strategy with customer self-mending (CSM).•Without CSM, the strategy is viable if member segment size is relatively large.•Without CSM, the strategy works as a “win-win” strategy for the society.•With CSM, the strategy lies on operation cost, product value, and member segment size.•With CSM, the strategy reduces customer surplus, but increases social welfare.
Year
DOI
Venue
2019
10.1016/j.elerap.2019.100866
Electronic Commerce Research and Applications
Keywords
Field
DocType
Try-Before-You-Buy strategy,Customer self-mending,Product fit uncertainty,Customer surplus,Social welfare
Product value,Computer science,Industrial organization,Marketing,Pareto principle,Social Welfare
Journal
Volume
ISSN
Citations 
36
1567-4223
0
PageRank 
References 
Authors
0.34
0
3
Name
Order
Citations
PageRank
Yiming Li17614.90
Gang Li200.34
Giri Kumar Tayi330354.82