Title
E-SBOT: A Soft Service Robot for User-Centric Smart Service Delivery
Abstract
In order to improve the user oriented service delivery, we present a soft service robot, e-SBOT. It plays the "bridge" role between a user and massive external services. By sensing explicit and implicit intentions and demands of a user, it helps find appropriate services and construct coarse-grained service solutions. Both global and personal knowledge graph are utilized to for intention reasoning and service solution planning. Sensors are designed for the dynamic changes of external services and resources. By e-SBOT, the cognition of a user could be amplified to a large extent. This paper gives a brief introduction to e-SBOT's technical challenges, architecture design, and key theoretical problems.
Year
DOI
Venue
2019
10.1109/SERVICES.2019.00100
2019 IEEE World Congress on Services (SERVICES)
Keywords
Field
DocType
service network,personalized user demands,software service robots,Virtual Personal Assistant (VPA)
Architecture design,Graph,Personal knowledge base,Computer science,User oriented,Human–computer interaction,Cognition,Database,Service delivery framework,User-centered design,Service robot
Conference
Volume
ISSN
ISBN
2642-939X
2378-3818
978-1-7281-3852-7
Citations 
PageRank 
References 
0
0.34
0
Authors
5
Name
Order
Citations
PageRank
Xiaofei Xu140870.26
Zhong-Jie Wang235664.60
Zhiying Tu321.74
Dian-Hui Chu4118.23
Yuming Ye500.34