Title
Privacy is not a concept, but a way of dealing with life: Localization of Transnational Technology Platforms and Liminal Privacy Practices in Cambodia
Abstract
Privacy scholarship has shown how norms of appropriate information flow and information regulatory processes vary according to environment, which change as the environment changes, including through the introduction of new technologies. This paper describes findings from a qualitative research study that examines practices and perceptions of privacy in Cambodia as the population rapidly moves into an online environment (specifically Facebook, the most popular Internet tool in Cambodia today). We empirically demonstrate how the concept of privacy differs across cultures and show how the Facebook platform, as it becomes popular worldwide, catalyzes change in norms of information regulation. We discuss how the localization of transnational technology platforms provides a key site in which to investigate changing cultural ideas about privacy, and to discover misalignments between different expectations for information flow. Finally, we explore ways that insufficient localization effort by transnational technology companies puts some of the most marginalized users at disproportionate information disclosure risk when using new Internet tools, and offer some pragmatic suggestions for how such companies could improve privacy tools for users who are far -geographically or culturally - from where the tools are designed.
Year
DOI
Venue
2019
10.1145/3359230
Proceedings of the ACM on Human-Computer Interaction
Keywords
Field
DocType
HCI4D, ICTD, cambodia, privacy, transnational computing
Internet privacy,Sociology,Liminality
Journal
Volume
Issue
Citations 
3
CSCW
0
PageRank 
References 
Authors
0.34
0
3
Name
Order
Citations
PageRank
Margaret Jack172.17
Pang Sovannaroth200.34
Nicola Lee Dell327030.15