Title
A non-linear business process management maturity framework to apprehend future challenges.
Abstract
•Business Process Management (BPM) Maturity levels are not necessarily linear.•BPM Maturity can be assessed along 3 axes: Fields, Abstraction Level and BPM cycle.•Information Technology constitutes a critical Field just as much as Business and Culture.•Achievements resulting from the intersection of the 3 axes are not all independent.•Interactions between achievement raises the possibility of an optimum BPM strategy.
Year
DOI
Venue
2019
10.1016/j.ijinfomgt.2019.05.013
International Journal of Information Management
Keywords
Field
DocType
Business process management,Maturity framework,Non-linear framework,3D maturity framework,Organization,Continuous improvement,Maturity evaluation
Information system,Business process management,Knowledge management,Software,Engineering,Abstraction layer,Certification,Conceptual framework,Process management
Journal
Volume
ISSN
Citations 
49
0268-4012
0
PageRank 
References 
Authors
0.34
0
4
Name
Order
Citations
PageRank
Manon Froger100.34
Frédérick Benaben210230.29
Sébastien Truptil35415.30
Nicolas Boissel-Dallier4393.68