Title | ||
---|---|---|
A non-linear business process management maturity framework to apprehend future challenges. |
Abstract | ||
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•Business Process Management (BPM) Maturity levels are not necessarily linear.•BPM Maturity can be assessed along 3 axes: Fields, Abstraction Level and BPM cycle.•Information Technology constitutes a critical Field just as much as Business and Culture.•Achievements resulting from the intersection of the 3 axes are not all independent.•Interactions between achievement raises the possibility of an optimum BPM strategy. |
Year | DOI | Venue |
---|---|---|
2019 | 10.1016/j.ijinfomgt.2019.05.013 | International Journal of Information Management |
Keywords | Field | DocType |
Business process management,Maturity framework,Non-linear framework,3D maturity framework,Organization,Continuous improvement,Maturity evaluation | Information system,Business process management,Knowledge management,Software,Engineering,Abstraction layer,Certification,Conceptual framework,Process management | Journal |
Volume | ISSN | Citations |
49 | 0268-4012 | 0 |
PageRank | References | Authors |
0.34 | 0 | 4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Manon Froger | 1 | 0 | 0.34 |
Frédérick Benaben | 2 | 102 | 30.29 |
Sébastien Truptil | 3 | 54 | 15.30 |
Nicolas Boissel-Dallier | 4 | 39 | 3.68 |