Name
Abstract | ||
|---|---|---|
Purpose Enterprise social media (ESM) usage has gained considerable momentum within organizations. The purpose of this paper is to seek a better understanding of ESM usage based on the task environments and the technology affordances of ESM. Design/methodology/approach This study is based on a survey consisting of 556 usable responses. Regression methods are applied to analyze the data. Findings This study finds strong support for the positive impact of task-technology fit on ESM usage. Considering separately, task equivocality had no impact; task interdependence had a negative effect on ESM usage; bridging social capital had a positive effect; and bonding social capital had a marginal impact on ESM usage. Originality/value This is an original study that considers task environments and technology affordances in the context of ESM usage. The findings offer valuable and timely contributions to both scholars and practitioners. |
Year | DOI | Venue |
|---|---|---|
2020 | 10.1108/JEIM-04-2019-0105 | JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT |
Keywords | Field | DocType |
Task-technology fit,Enterprise social media,Bonding social capital,Bridging social capital,System usage | System usage,Knowledge management,Engineering,Affordance | Journal |
Volume | Issue | ISSN |
33.0 | 1.0 | 1741-0398 |
Citations | PageRank | References |
1 | 0.35 | 0 |
Authors | ||
5 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Jindi Fu | 1 | 1 | 0.35 |
| Rong-An Shang | 2 | 331 | 19.02 |
| Anand Jeyaraj | 3 | 566 | 24.07 |
| Yuan Sun | 4 | 13 | 4.36 |
| Feng Hu | 5 | 1 | 0.35 |