Title | ||
---|---|---|
Emulating Empathetic Behavior in Online Service Encounters with Sentiment-Adaptive Responses - Insights from an Experiment with a Conversational Agent. |
Year | Venue | DocType |
---|---|---|
2019 | ICIS | Conference |
Citations | PageRank | References |
0 | 0.34 | 0 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Stephan Diederich | 1 | 12 | 3.51 |
Max Janssen-Müller | 2 | 0 | 0.34 |
Alfred Benedikt Brendel | 3 | 0 | 5.07 |
Stefan Morana | 4 | 0 | 2.37 |