Title
Emulating Empathetic Behavior in Online Service Encounters with Sentiment-Adaptive Responses - Insights from an Experiment with a Conversational Agent.
Year
Venue
DocType
2019
ICIS
Conference
Citations 
PageRank 
References 
0
0.34
0
Authors
4
Name
Order
Citations
PageRank
Stephan Diederich1123.51
Max Janssen-Müller200.34
Alfred Benedikt Brendel305.07
Stefan Morana402.37