Title
A lightweight and multilingual framework for crisis information extraction from Twitter data
Abstract
Obtaining relevant timely information during crisis events is a challenging task that can be fundamental to handle the consequences deriving from both unexpected events (e.g., terrorist attacks) and partially predictable ones (i.e., natural disasters). Even though microblogging-based online social networks (e.g., Twitter) have become an attractive data source in these emergency situations, overcoming the information overload deriving from mass events is not trivial. The aim of this work was to enable unsupervised extraction of relevant information from Twitter data during a crisis event, offering a lightweight alternative to learning-based approaches. The proposed lightweight crisis management framework integrates natural language processing and clustering techniques in order to produce a ranking of tweets relevant to a crisis situation based on their informativeness. Experiments carried out on six Twitter collections in two languages (English and French) proved the significance and the flexibility of our approach.
Year
DOI
Venue
2019
10.1007/s13278-019-0608-4
Social Network Analysis and Mining
Keywords
DocType
Volume
Crisis management, Situational awareness, Informativeness ranking
Journal
9
Issue
ISSN
Citations 
1
1869-5450
1
PageRank 
References 
Authors
0.35
0
3
Name
Order
Citations
PageRank
Roberto Interdonato17012.42
Jean-Loup Guillaume220.70
Antoine Doucet322341.03