Title
A User Evaluation of Process Discovery Algorithms in a Software Engineering Company
Abstract
Process mining methods allow analysts to use logs of historical executions of business processes in order to gain knowledge about the actual behavior of these processes. One of the most widely studied process mining operations is automated process discovery. An event log is taken as input by an automated process discovery method and produces a business process model as output that captures the control-flow relations between tasks that are described by the event log. In this setting, this paper provides a systematic comparative evaluation of existing implementations of automated process discovery methods with domain experts by using a real life event log extracted from an international software engineering company and four quality metrics: understandability, correctness, precision, and usefulness. The evaluation results highlight gaps and unexplored trade-offs in the field and allow researchers to improve the lacks in the automated process discovery methods in terms of usability of process discovery techniques in industry.
Year
DOI
Venue
2019
10.1109/EDOC.2019.00026
2019 IEEE 23rd International Enterprise Distributed Object Computing Conference (EDOC)
Keywords
Field
DocType
User Evaluation,Process Mining,Process Discovery,BPMN
Software engineering,Business process,Computer science,Usability,Correctness,Implementation,Business process modeling,Business process discovery,Business Process Model and Notation,Process mining
Conference
ISSN
ISBN
Citations 
2325-6354
978-1-7281-2703-3
0
PageRank 
References 
Authors
0.34
20
4
Name
Order
Citations
PageRank
Simone Agostinelli113.05
Fabrizio Maria Maggi24620.83
Andrea Marrella327335.71
Fredrik Milani402.03