Name
Abstract | ||
|---|---|---|
Indonesia Open-Educational Resources (IOER) need an approach to design a massive open online course (MOOC) interaction to accommodate users' needs and suggestions. The purpose of this research is to implement customer journey as an alternative approach for developing a MOOC' s interaction design. An online questionnaire, requirement gathering, prototyping, and contextual interview were used to support this research. As a result, there are three phases of customer journey consisting of planning, learning, and completion. In addition, a MOOC interaction design prototype was produced to depict the result. |
Year | DOI | Venue |
|---|---|---|
2019 | 10.3991/ijet.v14i24.12045 | INTERNATIONAL JOURNAL OF EMERGING TECHNOLOGIES IN LEARNING |
Keywords | Field | DocType |
Online learning, massive open online course, customer journey | Online learning,Open education,Interaction design,Computer science,Knowledge management,Requirements analysis,Computer-assisted web interviewing,Massive open online course,Indonesian | Journal |
Volume | Issue | ISSN |
14 | 24 | 1863-0383 |
Citations | PageRank | References |
0 | 0.34 | 0 |
Authors | ||
5 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Harry B. Santoso | 1 | 1 | 3.79 |
| Danan Arief Desprianto | 2 | 0 | 0.34 |
| Isnaeni Nurrohmah | 3 | 0 | 0.34 |
| Rahma Khairunisa Nursalamah | 4 | 0 | 0.34 |
| Panca O. Hadi Putra | 5 | 0 | 1.01 |