Name
Title | ||
|---|---|---|
Enhancing Customer Satisfaction Analysis with a Machine Learning Approach: From a Perspective of Matching Customer Comment and Agent Note |
Year | DOI | Venue |
|---|---|---|
2020 | 10.24251/hicss.2020.178 | HICSS |
DocType | Citations | PageRank |
Conference | 0 | 0.34 |
References | Authors | |
0 | 4 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Qiang Wei | 1 | 284 | 26.14 |
| Xiaowei Shi | 2 | 0 | 0.34 |
| Quan Li | 3 | 0 | 3.04 |
| Guoqing Chen | 4 | 912 | 71.58 |