Paper Info
Title
Strategic Planning Framework for SME Service Organisations: Competitive, Value Chain and Operational Models & Toolkit
Abstract
This paper introduces a strategic planning framework for SME service organisations focus on the selection and development of their competitive, value chain and operation models. Also proper modelling and managing tools are provided in order to support service managers in the deployment of their service strategy.
Year
DOI
Venue
2016
10.1109/ICE/ITMC39735.2016.9025849
2016 International Conference on Engineering, Technology and Innovation/IEEE lnternational Technology Management Conference (ICE/ITMC)
Keywords
DocType
ISBN
Strategic Planning,Service Systems,Service Science,Management and Engineering (SSME),Service Modelling,Service Excellence,Service Innovation,Service Co-creation,Competitive Strategies,Value Chain Integration,Operational Models.
Conference
978-1-5090-2936-5
Citations 
PageRank 
References 
0
0.34
5
Authors
4
Name
Order
Citations
PageRank
david romero16910.57
Arturo Molina23515.78
Giuditta Pezzotta3498.85
Sergio Cavalieri418423.12