Title
User Experience Design Patterns for Pseudo-Sentient Agents
Abstract
Software agents with truly human-level intelligence may be years or decades away - or a practical impossibility. Yet from an end-user perspective, we already live in an era of seemingly sentient agents. Virtual personal assistants are now ubiquitous on mobile and smart home devices. But as long as human-level artificial intelligence remains speculative, the ability of today's pseudo-sentient agents to understand and fulfill the full range of human user demands is, by definition, limited and failure-prone. We need better strategies for designing natural, graceful, failure-tolerant user experiences with pseudo-sentient agents. To better support researchers and practitioners actively working on this problem, we propose a Special Interest Group at CHI 2020: a pop-up studio to design the near-future of user interactions with pseudo-sentient agents.
Year
DOI
Venue
2020
10.1145/3334480.3381061
CHI '20: CHI Conference on Human Factors in Computing Systems Honolulu HI USA April, 2020
Keywords
DocType
ISBN
artificial general intelligence, sentient agent, natural language interface, chatbot, Turing test, social robotics
Conference
978-1-4503-6819-3
Citations 
PageRank 
References 
0
0.34
0
Authors
2
Name
Order
Citations
PageRank
Daniel Steinbock100.34
Sridhar Rao200.34