Title
Electronic Word-Of-Mouth Effects On Studio Performance Leveraging Attention-Based Model
Abstract
While existing studies have established the relationship between electronic word-of-mouth (eWOM) and studio performance, limited research has been conducted to demonstrate how the attention-based model applies to the motion picture industry. In this study, examining a review corpus of seven Hollywood studios, we proved that deep learning with the attention mechanism has the best accuracy in both eWOM and stock price movement. We present both a hierarchical two-layer attention network and hierarchical convoluted attention network (HCAN), which quantify the importance of crucial eWOM features in capturing valuable information from audience members' reviews. Further, comparing the two case studies, we determined that the HCAN model is superior to both machine learning and attention-based models. Our work helps to highlight the business value of the attention-based model and has implications for studio business decisions.
Year
DOI
Venue
2020
10.1007/s00521-020-04937-0
NEURAL COMPUTING & APPLICATIONS
Keywords
DocType
Volume
Electronic word-of-mouth, Audience review, Stock market, Deep learning, Attention mechanism
Journal
32
Issue
ISSN
Citations 
23
0941-0643
0
PageRank 
References 
Authors
0.34
43
7
Name
Order
Citations
PageRank
Yang Liu100.34
Hao Fei21615.51
Qingguo Zeng300.34
Bobo Li421.78
Lili Ma500.34
Donghong Ji6892120.08
Joaquín Ordieres-Meré710214.39