Name
Abstract | ||
|---|---|---|
Conversational interfaces (also called chatbots) are being increasingly adopted in various domains such as e-commerce or customer service, as a direct communication channel between companies and end-users. Their advantage is that they can be embedded within social networks, and provide a natural language (NL) interface that enables their use by non-technical users. While there are many emerging platforms for building chatbots, their construction remains a highly technical, challenging task. |
Year | DOI | Venue |
|---|---|---|
2020 | 10.1007/978-3-030-49418-6_17 | BPMDS/EMMSAD@CAiSE |
DocType | Citations | PageRank |
Conference | 0 | 0.34 |
References | Authors | |
0 | 5 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Sara Pérez-Soler | 1 | 0 | 0.68 |
| Gwendal Daniel | 2 | 26 | 6.63 |
| Jordi Cabot | 3 | 1677 | 132.70 |
| Esther Guerra | 4 | 504 | 45.53 |
| Juan de Lara | 5 | 1596 | 132.28 |