Title
Expressive Interviewing: A Conversational System for Coping with COVID-19
Abstract
The ongoing COVID-19 pandemic has raised concerns for many regarding personal and public health implications, financial security and economic stability. Alongside many other unprecedented challenges, there are increasing concerns over social isolation and mental health. We introduce \textit{Expressive Interviewing}--an interview-style conversational system that draws on ideas from motivational interviewing and expressive writing. Expressive Interviewing seeks to encourage users to express their thoughts and feelings through writing by asking them questions about how COVID-19 has impacted their lives. We present relevant aspects of the system's design and implementation as well as quantitative and qualitative analyses of user interactions with the system. In addition, we conduct a comparative evaluation with a general purpose dialogue system for mental health that shows our system potential in helping users to cope with COVID-19 issues.
Year
DOI
Venue
2020
10.18653/v1/2020.nlpcovid19-2.6
NLP4COVID@EMNLP
DocType
Volume
Citations 
Conference
2020.nlpcovid19-2
0
PageRank 
References 
Authors
0.34
0
9
Name
Order
Citations
PageRank
Charles Welch134.14
Allison Lahnala201.01
Verónica Pérez-Rosas3405.02
Siqi Shen4123.81
Sarah Seraj500.34
Larry An600.68
Kenneth Resnicow761.66
James W. Pennebaker825621.87
Rada Mihalcea96460445.54