Name
Title | ||
|---|---|---|
Managing patient satisfaction in a blood-collection room by the probabilistic linguistic gained and lost dominance score method integrated with the best-worst method. |
Abstract | ||
|---|---|---|
•We construct a criteria system for evaluating the satisfaction degrees of patients.•We extend the best worst method with probabilistic linguistic information.•We propose a method for qualitative multiple criteria decision-making problems.•We measure the satisfaction degrees of patients in a blood collection room. |
Year | DOI | Venue |
|---|---|---|
2020 | 10.1016/j.cie.2020.106547 | Computers & Industrial Engineering |
Keywords | DocType | Volume |
Patient satisfaction,Blood collection room,Multiple criteria decision making,Probabilistic linguistic term set,Gained and lost dominance score method,Best-worst method | Journal | 145 |
ISSN | Citations | PageRank |
0360-8352 | 0 | 0.34 |
References | Authors | |
0 | 6 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Yan Ming | 1 | 0 | 0.34 |
| Li Luo | 2 | 19 | 7.22 |
| Xingli Wu | 3 | 53 | 8.51 |
| Huchang Liao | 4 | 1609 | 67.71 |
| Benjamin Lev | 5 | 0 | 0.34 |
| Li Jiang | 6 | 0 | 0.34 |