Title
Exploring How Persons with Dementia and Care Partners Collaboratively Appropriate Information and Communication Technologies
Abstract
AbstractPersons with dementia and their care partners have been found to adapt their own technological arrangements using commercially available information and communication technologies (ICTs). Yet, little is known about these processes of technology appropriation and how care practices are impacted. Adopting a relational perspective of care, we longitudinally examined how four family care networks appropriated a new commercial ICT service into their existing technological arrangements and care practices. Cross-case analysis interpreted collaborative appropriation to encompass two interrelated processes of creating and adapting technological practices and negotiating and augmenting care relationships. Four driving forces were also proposed: motivating meanings that actors ascribe to the technology and its use; the learnability of the technology and actors’ resourcefulness; the establishment of responsive and cooperative care practices; and the qualities of empathy and shared power in care relationships. The importance of technological literacy, learning, meaning-making, and the nature and quality of care relationships are discussed. Future work is urged to employ longitudinal and naturalistic approaches, and focus design efforts on promoting synergistic care relationships and care practices.
Year
DOI
Venue
2020
10.1145/3389377
ACM Transactions on Computer-Human Interaction
Keywords
DocType
Volume
Alzheimer's disease, dementia, cognitive impairment, family care, caregiving, care relationship, care practices, appropriation, case study, information and communication technologies, commercial product, off-the-shelf
Journal
27
Issue
ISSN
Citations 
6
1073-0516
0
PageRank 
References 
Authors
0.34
0
7
Name
Order
Citations
PageRank
Amy S. Hwang1161.94
Piper J. Jackson2284.14
Andrew Sixsmith36310.54
Louise Nygård400.68
Arlene Astell500.68
Khai N. Truong62002162.82
Alex Mihailidis701.01