Title
Empowered Or Engaged Employees? A Fuzzy Set Analysis On Knowledge Transfer Professionals
Abstract
PurposeThis paper combines the literature on knowledge transfer and that on organizational behavior to analyze how perceived empowerment and perceived engagement affect knowledge transfer offices' (KTOs') performance, measured in terms of the number of license agreements.Design/methodology/approachThe authors measured the cognitions which constitute perceived empowerment and perceived engagement through a survey sent to Italian KTOs' professionals. The authors performed "fuzzy set qualitative analysis" to investigate if this cognition, together or in isolation, may influence KTOs' management performance, measured by the number of license agreements.FindingsThe results highlight the role of individual cognitions in influencing KTOs' performance. Furthermore, an important finding from the analysis of the main configurations is that the co-presence of perceived engagement and perceived empowerment leads to more license agreements only in the presence of specific individual cognitions. More precisely, the level of organizational citizenship behavior, the degree to which an individual influences results at work (degree of impact) and the value of a work goal (degree of meaning) are the cognitions which lead to a higher number of license agreements.Originality/valueDespite the growing interest in the investigation of the determinants of KTOs' performance, a relevant research gap still concerns the explanation of KTOs' performance considering individual cognitions such as attitudes, norms, perceived behavioral control and intentions. This study looks at the combined effect of the individual cognition of perceived engagement and perceived empowerment on KTOs' performances.
Year
DOI
Venue
2021
10.1108/JKM-05-2020-0388
JOURNAL OF KNOWLEDGE MANAGEMENT
Keywords
DocType
Volume
fsQCA, Knowledge transfer offices, Knowledge transfer professionals, Perceived empowerment, Perceived engagement
Journal
25
Issue
ISSN
Citations 
5
1367-3270
0
PageRank 
References 
Authors
0.34
0
4
Name
Order
Citations
PageRank
Valentina Cucino100.34
Nicola Del Sarto200.68
Alberto Di Minin3102.21
Andrea Piccaluga431.66