Title
Exploitation And Exploration Of It In Times Of Pandemic: From Dealing With Emergency To Institutionalising Crisis Practices
Abstract
When looking at changes in IT adoption and use in organisations, our theories rely - for the most part - on slow adoption timespans or - to a lesser extent - abrupt crises of short duration. We lack a model of IT adoption during a crisis of extended duration. This paper tackles this gap by looking at the IT-explorative and -exploitative teaching-related practices of university lecturers in response to the COVID-19 crisis. Based on qualitative data from three European higher education institutions and their responses to the COVID-19 crisis, we propose a process model of IT exploration/exploitation under a condition of extended crisis. The model shows that IT use and practices in response to a prolonged crisis go through phases, presenting predictable challenges that management can alleviate with a well-timed approach.
Year
DOI
Venue
2020
10.1080/0960085X.2020.1832868
EUROPEAN JOURNAL OF INFORMATION SYSTEMS
Keywords
DocType
Volume
P#xE4, r #xC5, gerfalk, Kieran Conboy, Michael Myers, IT uses, exploration, exploitation, practices, crisis management, process model, COVID-19 crisis, P&#228, r &#197, gerfalk, Kieran Conboy and Michael Myers
Journal
29
Issue
ISSN
Citations 
6
0960-085X
0
PageRank 
References 
Authors
0.34
0
5
Name
Order
Citations
PageRank
Andrea Carugati1438.17
Lapo Mola2436.24
Loïc Plé300.68
Marion Lauwers400.34
Antonio Giangreco5212.87