Title | ||
---|---|---|
Lead-time quotations in unobservable make-to-order systems with strategic customers: Risk aversion, load control and profit maximization |
Abstract | ||
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•We model unobservable make-to-order systems with strategic risk-averse customers.•The provider uses an entrance fee, lead-time quotation, delay compensation policy.•We characterize equilibrium strategies and ranges of achievable input rates.•The provider can recover the same optimal profit as in customer risk neutrality.•In computations we explore pricing curves and sensitivity in risk aversion. |
Year | DOI | Venue |
---|---|---|
2021 | 10.1016/j.ejor.2020.06.047 | European Journal of Operational Research |
Keywords | DocType | Volume |
Queueing,Customer equilibrium strategies,Load control,Profit maximization,Risk aversion | Journal | 289 |
Issue | ISSN | Citations |
1 | 0377-2217 | 0 |
PageRank | References | Authors |
0.34 | 0 | 3 |
Name | Order | Citations | PageRank |
---|---|---|---|
Myron Benioudakis | 1 | 0 | 0.34 |
Apostolos Burnetas | 2 | 0 | 0.34 |
George Ioannou | 3 | 106 | 11.99 |