Name
Title | ||
|---|---|---|
Towards Trust-Aware Collaborative Business Processes: An Approach to Identify Uncertainty |
Abstract | ||
|---|---|---|
Recently, business processes started to become more collaborative by nature. Prominent examples of collaborative processes can be found in domains such as supply chain management, e-commerce, and in the realm of online multisided platforms. These types of collaborations are characterized by the fact that a collaborator's subprocess execution is usually beyond the control of other collaborators. This property leads to the occurrence of uncertainty in the processes. If uncertainty is present in a collaboration, then trust is needed. This article proposes a method to identify uncertainty within collaborative business processes and to add a trust layer to their modeled representation. The trust layer allows process collaborators to make implicit uncertainties explicit within a process model. The proposed methodology is not meant to be applied not only in a postprocessing fashion, but also for the specification of new collaborative processes with trust-aware design principles. |
Year | DOI | Venue |
|---|---|---|
2020 | 10.1109/MIC.2020.3023180 | IEEE Internet Computing |
Keywords | DocType | Volume |
Business Process Management,Trust,Uncertainty,Process Modelling | Journal | 24 |
Issue | ISSN | Citations |
6 | 1089-7801 | 0 |
PageRank | References | Authors |
0.34 | 0 | 4 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Marcel Müller | 1 | 1 | 1.70 |
| Sandro Rodriguez Garzon | 2 | 16 | 2.92 |
| Michael Rosemann | 3 | 2275 | 164.23 |
| Axel Kupper | 4 | 211 | 18.42 |