Abstract | ||
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Chatbots are software programs with a conversational user interface, typically embedded in webs or messaging systems like Slack, Facebook Messenger or Telegram. Many companies are investing in chatbots to improve their customer support. This has led to a proliferation of chatbot creation platforms (e.g., Dialogflow, Lex, Watson). However, there is currently little support for testing chatbots, which may impact in their final quality. |
Year | DOI | Venue |
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2020 | 10.1007/978-3-030-58793-2_34 | QUATIC |
DocType | Citations | PageRank |
Conference | 2 | 0.38 |
References | Authors | |
0 | 3 |
Name | Order | Citations | PageRank |
---|---|---|---|
Sergio Bravo-Santos | 1 | 2 | 0.38 |
Esther Guerra | 2 | 504 | 45.53 |
Juan de Lara | 3 | 1596 | 132.28 |