Title
Testing Chatbots with Charm.
Abstract
Chatbots are software programs with a conversational user interface, typically embedded in webs or messaging systems like Slack, Facebook Messenger or Telegram. Many companies are investing in chatbots to improve their customer support. This has led to a proliferation of chatbot creation platforms (e.g., Dialogflow, Lex, Watson). However, there is currently little support for testing chatbots, which may impact in their final quality.
Year
DOI
Venue
2020
10.1007/978-3-030-58793-2_34
QUATIC
DocType
Citations 
PageRank 
Conference
2
0.38
References 
Authors
0
3
Name
Order
Citations
PageRank
Sergio Bravo-Santos120.38
Esther Guerra250445.53
Juan de Lara31596132.28