Title
How Online Forums Complement Task Documentation in Software Crowdsourcing
Abstract
ABSTRACTAn issue in software crowdsourcing is the quality of the task documentation and the high number of registered crowd workers to solve tasks but few submitted solutions only. This happens because uncommunicated or misunderstood requirements can lead crowd workers to deliver a solution that does not meet the customers' requirements or, worse, to give up submitting a solution. In this paper, we present an empirical study in which we analyzed task documentation and online forums messages associated with 25 Software Crowdsourcing (SW CS) challenges. The findings corroborate that weak documentation is a challenge in SW CS. Meanwhile, online forums allow crowd workers to gather additional technical and operational information that is not present in the official task documentation. We provide a stepping stone towards understanding the interplay between requirements and communication, to make it possible to improve SW CS development processes, practices, and tools.
Year
DOI
Venue
2020
10.1145/3387940.3391497
International Conference on Software Engineering
DocType
Citations 
PageRank 
Conference
0
0.34
References 
Authors
0
4
Name
Order
Citations
PageRank
Leticia Machado1305.30
Igor Steinmacher252546.19
Sabrina Marczak325936.37
Cleidson R.B. de Souza462352.73