Title
Prioritizing trust in a globally distributed software engineering team to overcome complexity and make releases a non-event
Abstract
ABSTRACTWe share the experience of a globally distributed software development organization in addressing the performance issues resulting from the increased complexity caused by rapidly changing market demands. We discuss the challenges caused by the complexity within the teams, which were characterized by the emergence of thinking in silos, reduced morale, and accountability for overall project results, and a reduction in trust. We outline our successful approach to restore performance, which centered on fixing the trust deficit. Over time, the team progressed and went on to surpass its previous high-performance levels. Eventually, the software release process became a non-event for the team.
Year
DOI
Venue
2020
10.1145/3372787.3390434
International Conference on Software Engineering
DocType
Citations 
PageRank 
Conference
0
0.34
References 
Authors
0
3
Name
Order
Citations
PageRank
Prasad K. Kabbur100.34
V. S. Mani200.34
Juergen Schuelein300.34