Name
Title | ||
|---|---|---|
The strategic impacts of Intelligent Automation for knowledge and service work: An interdisciplinary review |
Abstract | ||
|---|---|---|
•First scoping review of Intelligent Automation research in knowledge and service sectors.•Conceptualises Intelligent Automation and related technologies.•Synthesises Intelligent Automation knowledge across multiple disciplines.•Provides a business value-based model of Intelligent Automation for knowledge and service work.•An agenda to guide Intelligent Automation research is presented. |
Year | DOI | Venue |
|---|---|---|
2020 | 10.1016/j.jsis.2020.101600 | The Journal of Strategic Information Systems |
Keywords | DocType | Volume |
Artificial intelligence,Automation,Business value,Computerisation,Machine learning,Mobile robotics | Journal | 29 |
Issue | ISSN | Citations |
4 | 0963-8687 | 6 |
PageRank | References | Authors |
0.66 | 19 | 4 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Crispin R. Coombs | 1 | 84 | 8.78 |
| Donald Hislop | 2 | 9 | 1.37 |
| Stanimira K. Taneva | 3 | 6 | 0.66 |
| Sarah Barnard | 4 | 6 | 0.66 |