Title | ||
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Emotional reactions and coping responses of employees to a cyber-attack: A case study |
Abstract | ||
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•The study investigates the emotional and coping responses of employees towards a cyber-attack.•We contribute a model called Transformation of Coping through Empathic Leadership (T-CEL) for senior management.•Senior management empathy and resource mobilization mediates/transforms the emotion and coping of security teams.•Security teams oscillate between the modes of problem and emotion-focused coping.•Absence of security managers has a negative impact on the emotions and self-efficacy of security teams. |
Year | DOI | Venue |
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2021 | 10.1016/j.ijinfomgt.2020.102298 | International Journal of Information Management |
Keywords | DocType | Volume |
IS security,Cyber-attack,Emotional reaction,Coping response,TTAT,Case study | Journal | 58 |
ISSN | Citations | PageRank |
0268-4012 | 2 | 0.38 |
References | Authors | |
0 | 4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Patrick Stacey | 1 | 2 | 0.38 |
Rebecca Taylor | 2 | 2 | 0.38 |
Omotolani Olowosule | 3 | 2 | 0.38 |
Konstantina Spanaki | 4 | 2 | 0.38 |