Paper Info
Title
"I think you are doing a bad job!": The Effect of Blame Attribution by a Robot in Human-Robot Collaboration
Abstract
ABSTRACTRobots will increasingly collaborate with human partners necessitating research into how robots negotiate negative collaborative outcomes. This study investigates the effect of blame attribution on trust assessments in human-robot collaboration. Participants (n = 60) collaboratively played a game with a humanoid robot in one of four conditions in a 2 (blame correctness: correct vs. incorrect) by 2 (blame target: human vs. robot) between-subjects experiment. Results show that people evaluate a robot more positively when it blames itself for collaborative failures, especially, it seems, in the case of incorrect self-blame. Our findings indicate a need to further research on effective communication strategies for robots that need to negotiate collaborative failures without compromising the trust relationships with its human partner.
Year
DOI
Venue
2021
10.1145/3434073.3444681
HRI
DocType
Citations 
PageRank 
Conference
0
0.34
References 
Authors
0
3
Name
Order
Citations
PageRank
Diede P. M. Van der Hoorn100.34
Anouk Neerincx201.69
Maartje M. A. de Graaf300.68