Paper Info
Title
Towards a multi-party interaction framework: state-of-the-art review in sustainable operations management
Abstract
Sustainability, which inspires the inclusive development of economy, environment and society, has received extensive attention from practical and academic communities. Existing review literature on sustainable operations management (SOM) mainly focuses on firms' sustainable operations with the impact of regulators and consumers. However, the comprehensive interactions among three agents (firms, regulators and consumers) playing increasingly important roles in sustainable development are rarely investigated in SOM. This study proposes a novel firm-regulator-consumer (FRC) interaction framework to study operations decisions and interactive cooperation considering the interactions among three agents through a comprehensive literature review on SOM. We find that conflicts may exist between profits and sustainability goals, but can be balanced by the regulators' policies and consumers' green behaviours. The framework provides support for exploring some future research opportunities. Further attention could be paid to the interactions among firms (F-F), among regulators (R-R), among consumers (C-C) and social performance improvement. In particular, innovative business models (e.g. sharing economy, social media) and new disruptive technologies (e.g. artificial intelligence, blockchain, cloud computing, big data and 5G) play vital roles in achieving sustainability.
Year
DOI
Venue
2022
10.1080/00207543.2021.1894368
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH
Keywords
DocType
Volume
Production and operation decision, sustainable operations management, internal and external interaction, innovative technology and business model, sustainable supply chain management
Journal
60
Issue
ISSN
Citations 
8
0020-7543
0
PageRank 
References 
Authors
0.34
104
4
Search Limit
100104
Name
Order
Citations
PageRank
Zhaofu Hong1344.29
Hongyan Zhang200.34
Yeming Gong3168.90
Yugang Yu414325.29