Paper Info
Title
“Put it on the Top, I’ll Read it Later”: Investigating Users’ Desired Display Order for Smartphone Notifications
Abstract
ABSTRACT Smartphone users do not deal with notifications strictly in the order they are displayed, but sometimes read them from the middle, suggesting a mismatch between current systems’ display order and users’ needs. We therefore used mixed methods to investigate 34 smartphone users’ desired notification display order and related it with users’ self-reported order of attendance. Classifying using these two orders as dimensions, we obtained seven types of notifications, which helped us not only highlight the distinct attributes but understand the implied roles of these seven types of notifications, as well as the implied meaning of display orders. This is especially manifested in our identification of three main mismatches between the two orders. Qualitative findings reveal several meanings that participants attached to particular positions when arranging notifications. We offer design implications for notification systems, including calling for two-dimensional notification layout to support the multi-purpose roles of smartphone notifications we identified.
Year
DOI
Venue
2021
10.1145/3411764.3445384
Conference on Human Factors in Computing Systems
Keywords
DocType
Citations 
Notification Order, Notification Display Order, Notification Management, Experience Sampling Method, Mobile Receptivity, Attentiveness
Conference
0
PageRank 
References 
Authors
0.34
0
6
Name
Order
Citations
PageRank
Lin Tzu-Chieh1265.14
Yu-Shao Su200.34
Emily Yang3243.19
Yun Han Chen400.34
Hao-Ping Lee544.44
Yung-Ju Chang65820.93