Title
BOOSTING LOW-RESOURCE INTENT DETECTION WITH IN-SCOPE PROTOTYPICAL NETWORKS
Abstract
Identifying intentions from users can help improve the response quality of task-oriented dialogue systems. How to use only limited labeled in-domain (ID) examples for zero-shot unknown intent detection and few-shot ID classification is a more challenging task in spoken language understanding. Existing related methods heavily rely upon the multi-domain datasets containing large-scale independent source domains for meta-training. In this paper, we propose a universal In-scope Prototypical Networks for low-resource intent detection to be general to dialogue meta-train datasets lacking widely-varying domains, which focuses on the scope of episodic intent classes to construct meta-task dynamically. Also, we introduce loss with margin principle to better distinguish samples. Experiments on two benchmark datasets show that our model consistently outperforms other baselines on zero-shot unknown intent detection without deteriorating the competitive performance on few-shot ID classification.
Year
DOI
Venue
2021
10.1109/ICASSP39728.2021.9414548
2021 IEEE INTERNATIONAL CONFERENCE ON ACOUSTICS, SPEECH AND SIGNAL PROCESSING (ICASSP 2021)
Keywords
DocType
Citations 
Low-resource, unknown intent, scope, prototypical networks, loss with margin principle
Conference
0
PageRank 
References 
Authors
0.34
0
3
Name
Order
Citations
PageRank
Hongzhan Lin101.01
Yuanmeng Yan204.06
Guang Chen3304.68