Name
Abstract | ||
|---|---|---|
ABSTRACTTechnostress is widespread among employees in modern work life. While research has identified the causes and consequences of technostress for the general working population, insights into how managers perceive technostress, i.e. managerial technostress, remains scarce. However, these insights are relevant as there are indications that the causes and consequences of technostress for managers are different than for non-managerial employees, for instance because they perceive divergent demands and resources at work related to their hierarchical status. We conduct a qualitative interview study with 20 managers and examine the relevance of multiple techno-stressors for managers as well as their adverse psychological and physical consequences. The results indicate that techno-overload and techno-complexity are high among managers. Results also show that techno-overload and techno-invasion are specifically demanding for managers compared to non-managerial employees, while techno-insecurity is not an issue for managers. We contribute to technostress research by revealing that the techno-stressors are differently relevant for managers, by highlighting which techno-stressors need to be addressed for managers by mitigation strategies. We also show that there are short-term as well as long-term consequences of techno-stressors among managers which both should be considered. |
Year | DOI | Venue |
|---|---|---|
2021 | 10.1145/3458026.3462157 | CPR |
DocType | Volume | Issue |
Conference | 52 | 3 |
ISSN | Citations | PageRank |
0095-0033 | 0 | 0.34 |
References | Authors | |
0 | 3 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Katharina Pflügner | 1 | 0 | 0.68 |
| Annalena Baumann | 2 | 0 | 0.34 |
| Christian Maier | 3 | 0 | 1.35 |