Name
Title | ||
|---|---|---|
Does Voice-based AI Improve Call Center Operational Performance? Event Study in a Working Telecommunication Company. |
Year | Venue | DocType |
|---|---|---|
2021 | PACIS | Conference |
Citations | PageRank | References |
0 | 0.34 | 0 |
Authors | ||
2 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Bin Li | 1 | 68 | 27.40 |
| Luning Liu | 2 | 0 | 1.35 |