Title
"It doesn't look good for a date" - Transforming Critiques into Preferences for Conversational Recommendation Systems.
Abstract
Conversations aimed at determining good recommendations are iterative in nature. People often express their preferences in terms of a critique of the current recommendation (e.g., "It doesn't look good for a date"), requiring some degree of common sense for a preference to be inferred. In this work, we present a method for transforming a user critique into a positive preference (e.g., "I prefer more romantic") in order to retrieve reviews pertaining to potentially better recommendations (e.g., "Perfect for a romantic dinner"). We leverage a large neural language model (LM) in a few-shot setting to perform critique-to-preference transformation, and we test two methods for retrieving recommendations: one that matches embeddings, and another that fine-tunes an LM for the task. We instantiate this approach in the restaurant domain and evaluate it using a new dataset of restaurant critiques. In an ablation study, we show that utilizing critique-to-preference transformation improves recommendations, and that there are at least three general cases that explain this improved performance.
Year
Venue
DocType
2021
EMNLP
Conference
Volume
Citations 
PageRank 
2021.emnlp-main
0
0.34
References 
Authors
0
6
Name
Order
Citations
PageRank
Victor S. Bursztyn100.68
Jennifer Healey21643285.32
Nedim Lipka301.69
Eunyee Koh400.34
Doug Downey501.35
Larry Birnbaum600.34