Paper Info
Title
CURHAT: Telling Your Story to a Multimodal Conversation Bot to Alleviating the Stress Caused by Pandemic Fatigue
Abstract
This study aims to generate a design concept of a multimodal conversation bot to help people who have difficulty confiding in others or their family, especially during the Covid-19 pandemic. We design interactions to help these people express their problem while relieving the stress they experience. We design the concept by involving five participants aged 19-25 years through the design thinking process: empathy, define, idea, prototype, and test. From this process, we generate a multimodal conversation bot that will listen and respond to user story to alleviating the stress caused by pandemic (pandemic fatigue). We present three main interactions mode of conversation: chat-based, voice-based, and holographic avatar. Based on testing, participants gave positive feedback on the prototype we made. Further study is needed to measure the psychological benefits of the application to the user.
Year
DOI
Venue
2021
10.1145/3429360.3468206
5TH ASIAN CHI SYMPOSIUM PROCEEDINGS
Keywords
DocType
Citations 
design concept, pandemic fatigue, multimodal conversation bot, interaction design
Conference
0
PageRank 
References 
Authors
0.34
0
4
Name
Order
Citations
PageRank
Rafiandi Ammar Putra100.34
Irsyad Musyaffa200.34
Auzi Asfarian301.35
Dean Apriana Ramadhan400.34