Title
SGD-X: A Benchmark for Robust Generalization in Schema-Guided Dialogue Systems.
Abstract
Zero/few-shot transfer to unseen services is a critical challenge in task-oriented dialogue research. The Schema-Guided Dialogue (SGD) dataset introduced a paradigm for enabling models to support any service in zero-shot through schemas, which describe service APIs to models in natural language. We explore the robustness of dialogue systems to linguistic variations in schemas by designing SGD-X - a benchmark extending SGD with semantically similar yet stylistically diverse variants for every schema. We observe that two top state tracking models fail to generalize well across schema variants, measured by joint goal accuracy and a novel metric for measuring schema sensitivity. Additionally, we present a simple model-agnostic data augmentation method to improve schema robustness.
Year
DOI
Venue
2022
10.1609/aaai.v36i10.21341
AAAI Conference on Artificial Intelligence
Keywords
DocType
Citations 
Speech & Natural Language Processing (SNLP)
Conference
0
PageRank 
References 
Authors
0.34
0
6
Name
Order
Citations
PageRank
Harrison Lee100.34
Raghav Gupta200.68
Abhinav Rastogi300.68
Yuan Cao454835.60
Bin Zhang500.34
Yonghui Wu6106572.78