Title
How The Live Streaming Commerce Viewers Process The Persuasive Message: An Elm Perspective And The Moderating Effect Of Mindfulness
Abstract
Live streaming commerce has gained its popularity among consumers, as it creates a novel environment to facilitate viewers to process product information and conduct related behaviors. Elaboration likelihood model (ELM) is applied to explore the viewers' decision-making process via two distinct routes, comprised of central and peripheral routes. By integrating mindfulness as a moderator, this study develops a research model to examine the effects of central route factors (information completeness, information accuracy, and information currency) and peripheral route factors (streamer trustworthiness, streamer attractiveness, bullet-screen consistency, and co-viewer involvement) on perceived persuasiveness. The research results indicate, by using 395 valid empirical data, which both route factors exert significant effects on viewers' perceptions of the persuasive message and lead to apropos behavior intentions. Mindfulness positively moderates the relationship between perceived persuasiveness and response intention. This investigation provides theoretical implications for the literature of live streaming commerce and ELM as well as managerial implications for live streaming commerce practitioners.
Year
DOI
Venue
2021
10.1016/j.elerap.2021.101087
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS
Keywords
DocType
Volume
Live streaming commerce, Elaboration likelihood model, Mindfulness, Information processing, Persuasive message
Journal
49
ISSN
Citations 
PageRank 
1567-4223
0
0.34
References 
Authors
0
4
Name
Order
Citations
PageRank
Xiayuan Gao100.34
Xiao-Yu Xu200.34
Syed Muhammad Usman Tayyab300.34
Qi Li400.34