Title
Enhancing emotion inference in conversations with commonsense knowledge
Abstract
Existing studies on emotion analysis in conversations have mainly focused on recognizing the emotion of a given utterance. This paper investigates the task of emotion inference in conversations, which explores how the utterances affect the addressee’s emotion, without knowing the addressee’s response yet. While it is straightforward for humans to perceive and reason about the feelings of others in conversations, it is a severe challenge for machines, mainly due to the lack of commonsense knowledge. In this work, we propose to leverage external inferential knowledge to enhance the emotion inference in conversations. Specifically, a conversation modeling module is designed to accumulate information from the conversation history based on the emotional interaction between the addressee and writers. In addition, a knowledge integration strategy is also proposed to integrate the conversation-related commonsense knowledge generated from the event-based knowledge graph. The experiments on three different benchmark conversational datasets demonstrate the effectiveness of the proposed models, and prove the benefits of commonsense knowledge for emotion inference in conversations.
Year
DOI
Venue
2021
10.1016/j.knosys.2021.107449
Knowledge-Based Systems
Keywords
DocType
Volume
Emotion analysis,Emotion inference in conversations,Conversation modeling,Commonsense knowledge integration
Journal
232
ISSN
Citations 
PageRank 
0950-7051
1
0.35
References 
Authors
10
7
Name
Order
Citations
PageRank
Dayu Li151.44
Xiaodan Zhu2138773.09
Yang Li3659125.00
Suge Wang419620.38
Deyu Li578652.59
Jian Liao65511.09
Jianxing Zheng7196.94