Name
Title | ||
|---|---|---|
Digital Transformation Strategy and Organizational Change in the Public Sector: Evaluating E-Government IS and User Satisfaction |
Abstract | ||
|---|---|---|
The effectiveness of e-government projects is hampered by a lack of know-how, reduced funding, and a lack of sound policy initiatives and decisions. Many e-government projects have been devalued because they were designed incorrectly, and effectively transfer existing bureaucracy to the digital world. The purpose of this paper is to explore the factors affecting the acceptance and satisfaction of IS users in e-government. Data was collected by 498 users in the Greek public sector. This study is useful for professionals who design these systems to improve their effectiveness and to carefully consider these variables in the design and usage of IS in the public sector. |
Year | DOI | Venue |
|---|---|---|
2021 | 10.1007/978-3-030-95947-0_17 | INFORMATION SYSTEMS (EMCIS 2021) |
Keywords | DocType | Volume |
E-government, Satisfaction, Electronic document management system, Information systems acceptance, Public sector | Conference | 437 |
ISSN | Citations | PageRank |
1865-1348 | 0 | 0.34 |
References | Authors | |
0 | 3 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Konstantinos Ioannou | 1 | 0 | 0.34 |
| Fotis Kitsios | 2 | 0 | 1.01 |
| Maria Kamariotou | 3 | 0 | 4.39 |