Title
What drives technology-enhanced storytelling immersion? The role of digital humans
Abstract
In this research, we investigate consumer responses to technology-enhanced storytelling marketing via augmented digital humans in two different contexts. We test the role of an augmented digital human stimulus as a moderator for storytelling satisfaction in a technology-enhanced retail complex. Building on visual perception theory and information processing theory, the findings from our study reveal sequential links between the four realms of experience economy theory in a mixed reality environment and subsequent effects on storytelling satisfaction, which in turn are boosted by digital human storytelling. Overall, our findings reveal that digital human storytelling is an effective long-term marketing strategy in technology-enhanced environments.
Year
DOI
Venue
2022
10.1016/j.chb.2022.107246
Computers in Human Behavior
Keywords
DocType
Volume
Digital human,Storytelling,Augmented reality,Artificial intelligence,Experience economy theory
Journal
132
ISSN
Citations 
PageRank 
0747-5632
0
0.34
References 
Authors
0
4
Name
Order
Citations
PageRank
Eunyoung (Christine) Sung100.34
Dai-In Danny Han241.06
Sujin Bae320.69
Ohbyung Kwon400.34