Paper Info
Title
Interpersonal Conflicts During Code Review: Developers' Experience and Practices
Abstract
AbstractCode review consists of manual inspection, discussion, and judgment of source code by developers other than the code's author. Due to discussions around competing ideas and group decision-making processes, interpersonal conflicts during code reviews are expected. This study systematically investigates how developers perceive code review conflicts and addresses interpersonal conflicts during code reviews as a theoretical construct. Through the thematic analysis of interviews conducted with 22 developers, we confirm that conflicts during code reviews are commonplace, anticipated and seen as normal by developers. Even though conflicts do happen and carry a negative impact for the review, conflicts-if resolved constructively-can also create value and bring improvement. Moreover, the analysis provided insights on how strongly conflicts during code review and its context (i.e., code, developer, team, organization) are intertwined. Finally, there are aspects specific to code review conflicts that call for the research and application of customized conflict resolution and management techniques, some of which are discussed in this paper. Preprint: https://arxiv.org/abs/2201.05425 Data and material: https://doi.org/10.5281/zenodo.5848794
Year
DOI
Venue
2022
10.1145/3512945
Proceedings of the ACM on Human-Computer Interaction
DocType
Volume
Issue
Conference
6
CSCW1
Citations 
PageRank 
References 
0
0.34
0
Authors
3
Name
Order
Citations
PageRank
Pavlína Wurzel Gonçalves111.03
Gul Calikli2619.41
Alberto Bacchelli3113060.56