Paper Info
Title
Challenges, Tensions, and Opportunities in Designing Ecosystems to Support the Management of Complex Health Needs
Abstract
ABSTRACT The intertwined and sometimes contradictory work of managing complex health needs (e.g., discordant, enigmatic, and/or rare conditions) creates many challenges for patients, caregivers, and healthcare providers. While researchers have created interventions such as technologies and services to address particular health needs, interventions must be designed to better account for gaps in technologies and interdependencies across health needs. In this workshop we will adopt an ecosystems perspective to better understand the nature of complex needs and how to support the management of those needs through holistic and multi-faceted support. Using a hands-on design sprint technique, participants will (1) map out different complex care ecosystems, (2) generate ideas for technologies, services, and other multi-faceted interventions to address gaps in those ecosystems, and (3) choose the most promising ideas to further develop and refine. We will close by reflecting together on what we have created, our approaches to design, and the theories and concepts that shaped our approaches. Through this process, we will collectively generate an agenda for research and design to better support the management of complex health needs.
Year
DOI
Venue
2022
10.1145/3491101.3503714
Conference on Human Factors in Computing Systems
DocType
Citations 
PageRank 
Conference
0
0.34
References 
Authors
0
11
Name
Order
Citations
PageRank
Tom Ongwere100.34
Andrew B.L. Berry200.34
Clara Caldeira300.34
Rosa I. Arriaga441054.78
Amid Ayobi500.34
Eleanor R. Burgess600.34
Kay H. Connelly748942.61
Patricia Franklin800.34
Andrew Miller941432.91
Aehong Min1000.34
Nervo Verdezoto1100.34